Shipping policy

SHIPPING POLICY

ANM’s OUTDOORS currently ships orders within Malaysia.

Order Processing

Orders are processed after payment has been successfully confirmed.

Some products may be fulfilled through selected third-party suppliers or fulfillment partners within Malaysia. Processing times may vary depending on product availability, supplier handling time, and order volume.

Shipping Times

Estimated delivery times may vary depending on the product, delivery location, courier service, supplier location, and other factors outside our control.

Any delivery timeframe shown on our website is an estimate only and is not guaranteed.

Where available, tracking information will be provided after your order has been dispatched.

Shipping Fees

Shipping fees, if applicable, will be displayed at checkout or included in the product or order pricing depending on the order.

Shipping costs may vary based on product size, weight, destination, courier service, or supplier fulfillment requirements.

Multiple Shipments

If your order contains multiple items, your products may be shipped separately depending on stock availability or the fulfillment source.

You may therefore receive more than one parcel or tracking number for the same order.

Incorrect Address

Customers are responsible for providing a complete and accurate delivery address.

Please contact us as soon as possible if you notice an error in your shipping information.

Once an order has been processed or dispatched, we may not be able to change the delivery address.

Delivery Delays

ANM’s OUTDOORS is not responsible for delays caused by courier companies, weather conditions, public holidays, customs, supplier delays, high order volumes, incorrect delivery information, or other circumstances outside our reasonable control.

However, if you experience a significant delay, please contact us and we will assist where reasonably possible.

Damaged, Missing, or Incorrect Items

If your order arrives damaged, incomplete, or incorrect, please contact us as soon as possible at:

adventure@anmsoutdoors.com

Please include your order number and, where relevant, photos or videos of the item and packaging so we can review the issue.

Order Tracking

Where tracking is available, tracking details will be provided once your order has been dispatched.

Please allow some time for tracking information to become active after shipment.

Contact

For any shipping-related questions, please contact:

ANM’s OUTDOORS
Email: adventure@anmsoutdoors.com
Website: www.anmsoutdoors.com